Despite the presence of three staff members, one appeared idle while the line for hotel check-in grew to a massive size. Unfortunately, the check-in process was a major letdown.

On a brighter note, the room I stayed in was clean, nice, and spacious, providing a comfortable environment for relaxation. In the casino, there was someone washing themself in the bathroom that looked like he didn't sleep for days. While this is beyond the hotel's control, it did influence the overall impression. An interesting highlight was the lady selling hot dogs out of a cart! It's worth mentioning that the clientele at times felt a bit sketchy on the casino floor, which may have affected the overall atmosphere. The bars were great and the bartenders were all professional. SMSC Gaming Enterprise reserves the right to cancel or modify this program at any time without prior notice.My recent stay at Mystic Lake Casino Hotel provided a generally enjoyable experience, although there were a few aspects that left room for improvement. Members must surrender their Club M cards upon request. Membership in Club M may be revoked or cancelled at the discretion of the SMSC Gaming Enterprise without notice. Visit Club M or for specific promotional details. SMSC Gaming Enterprise may not be held responsible for untracked play due to player negligence or machine malfunction. Club M cards are to be used in accordance with Club M rules. Management reserves the right to adjust any point balance resulting from malfunction, operational errors and/or fraud.Ĭlub M members distributing their card to others than those registered on the account, and/or members purposely leaving their card in a card reader to accumulate Bonus Points, are subject to membership revocation.Ĭlub M cards are only for the personal use of the individuals to whom they are issued.

Table game complimentaries are not redeemable for cash. Mysticash ® is valid for 90 days and automatically expires thereafter. Tier Points accumulate in accordance with Club M membership level and gaming activity.īonus Points are valid for 180 days, including the date they were earned, and automatically expire thereafter. Valid government-issued photo ID is required for Club M membership and must be presented to complete transactions.Ĭlub M cards and benefits are non-transferable and may not be brokered, bartered or sold. Member’s use of the Club M card indicates acceptance of Club M rules.

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